Microsoft Dynamics 365: Ultimate Guide
Microsoft dynamics 365 is a cloud based solution that provides integrated solutions for ERP and CRM to enable businesses automated field services, track leads, improve operations and drive sales. There are two editions of Dynamics 365: Enterprise edition and Business edition. Enterprise edition is best for organizations with at least 250 users while business edition is best for companies with less than 250 users. The cloud based solution brings digital intelligence to every decision that a business make.
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Dynamics 365 Features
You can use Dynamics 365 to do the following:
Create graphical email messages
You can customize templates for landing pages and emails. The drag and drop design tools will simplify creation of content and personalize customer experiences to nurture leads. The personalized emails will help generate follow up activities as you launch workflows.
Share information with different teams
You can share information about contacts and leads across your business teams without the need to worry about security. You can also automate follow ups and track progress as you determine how each interaction affects the overall results.