Accessibility Standards for Customer Service Training – Changing Paces

by Changing Paces
Published: February 20, 2024 (5 months ago)

Changing Paces is a leading training firm in Ontario, pioneering the development, testing, and implementation of an Accessible Customer Service (ACS) Staff Training Program under the Accessibility for Ontarians with Disabilities Act (AODA). Our AODA Accessible Customer Service Training programs align with the integrated accessibility Standards for customer service training, ensuring that your organization not only meets Ontario legislation but also excels in supporting, serving, and accommodating individuals with disabilities. Our team comprises facilitators who either live with disabilities or have been primary caregivers to those with disabilities. We offer a range of ACS Training Programs, including ACS Staff Training, ACS Management Training, ACS Train-the-trainer Program, and ACS Webinar Training.